We use Cerner, Epic, or other health record systems. Will Synaptin work with my system?

Yes. Synaptin can be modified so that access to your electronic records system is possible. This is made possible via "APIs" which act as an interface between your EHR and Synaptin. As every EHR is unique, this will require an individual approach based on your system.

How much will Synaptin cost?

Costs will vary based on a number of variables, including the number of users, type of devices desired, whether or not you have an existing WiFi network and how you would like the solution to be implemented. Please contact us for more information using the Contact Us Link.

Does Synaptin replace my current electronic health record system?

No. Synaptin is designed to replace your current paging systems using mobile devices. It can display information from your EHR but does not replace it.

Can I place orders into my EHR using Synaptin?

No. Synaptin is a communication system and does not allow order entry. If your facility permits verbal orders, Synaptin tasks can act like a verbal order. However, note that manual entry of an order into a computerized system will still be required.

Is Synaptin HIPAA compliant? How do you handle data security?

Yes. Every implementation of Synaptin will be securely launched and will conform to HIPAA standards. As security is unique and largely based on the client, the type of protocol we use will vary according to your needs. At every site, data will be secured, encrypted and will conform to all specified security standards. All data on Synaptin will be archived and stored on servers for retrieval in the event of an audit.

I have a Blackberry and don't want to carry two phones! Can Synaptin work on other devices?

Synaptin was created to be device agnostic. This means that it can work with Blackberry, Windows Mobile and other mobile devices as needed.

I saw an MComm presentation at SHM? Is this the same as Synaptin?

Synaptin is the same system as MComm but has been renamed and branded for commercial purposes. They both represent exactly the same product.

Have another question? Ask us here.